Terms of lease
These terms of lease are
part of our booking confirmation
On the basis of your holiday apartment
order, which you have placed, whether by e-mail, fax or post, you will
receive a written booking confirmation from us. With the sending of this
booking confirmation a rental contract, for which the following
conditions apply, becomes effective and is considered to be concluded.
The booking is only valid for the tenant named in the booking
confirmation and the number of persons. Any different occupancy, even
for a short period (visitors), is expressly prohibited. A change, in
particular an increase in occupancy, can only be made with the consent
of the Landlord. The Tenant must therefore notify the Landlord before
arrival. Commercial use or subletting is prohibited.
Payment of rent
A deposit of 30 % of the rental price is
payable within one week of booking. The entire rental amount should be
transferred 10 days before the start of the rental period. If the
holiday apartment booking is made at shorter notice than 10 days, the
entire rental amount is to be paid immediately, but at the latest upon
arrival in cash (Euro).
Booked and not yet settled additional costs
such as laundry sets, cots etc., as well as any bank charges incurred
are to be paid upon arrival.
can withdraw from the rental contract at any time by written declaration
or by e-mail. The declaration becomes effective on the day we receive
In this case we will charge the following cancellation costs:
In case of withdrawal
- up to 30 days before the start of the
rental period 30% of the rental price,
- from 29th to 15th day
before the start of the rental period 50% of the rental price,
the 14th to the 5th day before the start of the rental period 80% of the
- from the 4th day before the start of the rental
period the full rental amount is payable.
If we find a substitute
tenant, you will be reimbursed proportionally for these cancellation
costs according to the travel times. You also have the option of finding
a replacement tenant yourself, who will automatically take over your
rights and obligations after we have confirmed the change of
For a rebooking confirmation we will charge you a flat
rate of 25 euros.
We recommend that you take out travel
Should a trip be impossible due to
Corona, we offer you a free rebooking for travel times within one year
of the original booking at the respective seasonal price. You will then
be charged the deposit already paid on your new booking, so you will not
have any loss.
However, if no travel warning has been issued on
the date of arrival, the standard terms and conditions will apply.
Arrival and departure
IMPORTANT: Please inform
yourself about the current Corona regulations before you arrive!
On the day of arrival, the tenant has a right to use the
accommodation from 14:00 at the earliest.
There is no reception desk
at the accommodation. The keys are handed over by individual
arrangement - please contact our staff at least 1-2 days before arrival.
For guest acceptances after 20:00, at the latest 24:00, we
charge a late surcharge.
Complaints regarding the
accommodation must be reported within 24 hours of arrival.
Unless otherwise agreed, the accommodation must be vacated by 10:00 a.m.
at the latest on the day of departure, otherwise a daily rental rate
will be charged, including, if applicable, the costs for a rebooking of
a subsequent guest necessitated by the delayed departure. Luggage can be
stored until departure by arrangement.
When leaving, the
accommodation must be swept clean and the rubbish bins and fridge
emptied. The proper cleaning of dishes, cooker, coffee machine, pots,
oven, pans, garden grill etc. is part of the tenant's obligations. In
case of non-observance, compensation will be charged.
The Owner shall not be liable for the short-term
failure of furnishings or installations, nor for external impairments of
any kind. A price reduction is excluded in this respect.
The Owner shall not be liable
for loss of valuables.
The use of the holiday flat,
stairs, furnishings and the rest of the property is at the landlord's
own risk. The guest is fully liable for all damages caused by improper
termination of the rental period
In the event of early
departure, there is no right to a refund of the rent.
repeated violations of the house rules or overcrowding will result in
immediate termination of the contract without any claim for repayment of
the pro-rata rent. Failure by the guest to vacate the premises is
If a deposit has
been agreed, we ask you to hand it over to our employee in cash when you
receive the keys. This deposit will be returned at the end of the rental
period, at the latest within one week, unless there are any objections.
Please keep in mind that the
flat is located in the direct neighbourhood of adjacent houses and we
would therefore ask you to avoid any disturbing noise, especially
before 7 am and after 10 pm.
Please close your windows and
the front door when leaving the house. At night, we ask you to lock the
front door to be on the safe side.
in the house is prohibited
Only on request it is
possible to bring along a pet under certain circumstances (for a fee).
Exclusive place of jurisdiction is Koblenz